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Customer Service Policy

We work hard to achieve 100% Customer Satisfaction. If there is ever any concern or something you need from us, please contact us right away. We promise to respond to your E-Mail within 24 hours and help you.

Order Fulfillment Policy

You can save money on shipping by placing larger orders. Click here for our current shipping charges. Normally your order will be shipped via UPS ground transportation within 3-5 business days. During periods of high demand such as holiday times, it may take longer to fill your order - please allow at least 10 working days. Please note that we do not ship to P.O. boxes.

Please note that our shipping company observes the following holidays:
Thanksgiving Day
Day after Thanksgiving
Christmas Day
New Year's Eve
New Year's Day

Need your coffee sooner? Call us at 916-361-3719. We can usually ship priority for an additional charge.

Privacy Policy

Your privacy is very important to us. Simply put - we NEVER release your personal or sensitive information to ANYONE.